Frequently Asked Questions (FAQ)

Find answers to the most commonly asked questions about SangMock and our services.

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1. What is SangMock?

SangMock is an online mock test and learning platform operated under Sang Motors. We provide mock tests, previous year question papers (PYQs), topic-wise practice tests, study materials, and performance analysis for various competitive examinations.

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2. Which exams are available on SangMock?

SangMock is continuously expanding its content and currently focuses on competitive examinations such as:

• SSC
• RRB NTPC
• RRB Group D
• RRB JE
• Banking Exams (IBPS & SBI)
• UPSC
• KPSC
• KEA Exams
• PDO
• VAO
• Police Recruitment Exams

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3. How do I create an account?

Click on the My Account button, enter your details, verify your email or mobile number (if applicable), and create your SangMock account.

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4. Can I use SangMock for free?

Yes. SangMock offers selected free mock tests and study resources. Premium mock tests and advanced features are available through paid subscription plans.

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5. How do I purchase a mock test or subscription?

Choose your preferred subscription or mock test package, complete the payment through our secure payment gateway, and your account will be activated automatically after successful payment.

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6. Which payment methods are accepted?

We accept major online payment methods including UPI, Debit Cards, Credit Cards, Net Banking, and other payment options made available through our payment partners.

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7. Can I access SangMock on my mobile phone?

Yes. SangMock is designed to work on desktops, laptops, tablets, and smartphones with an internet connection.

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8. Will I receive a performance analysis after the test?

Yes. After completing a mock test, you can view your score, accuracy, time taken, correct and incorrect answers, and detailed explanations where available.

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9. Are the mock tests based on the latest exam pattern?

Yes. We regularly update our mock tests and practice questions based on the latest exam patterns, syllabus, and previous year question papers.

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10. Can I attempt a mock test more than once?

Depending on the specific test or subscription, you may be able to reattempt mock tests to improve your performance and track your progress.

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11. Are explanations provided for every question?

SangMock provides detailed explanations to help Students understand the correct answer and improve their conceptual knowledge.

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12. What should I do if I face a technical issue?

If you experience any technical issues, please contact our support team with your registered email, mobile number, and a brief description of the problem. Screenshots can help us resolve the issue more quickly.

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13. Can I get a refund after purchasing a subscription?

Refund requests are handled according to our Refund & Cancellation Policy. Please review that policy before making a purchase.

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14. Is my personal information secure?

Yes. SangMock takes reasonable security measures to protect your personal information. Please refer to our Privacy Policy for more details on how your data is collected and used.

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15. How can I contact SangMock?

You can contact our support team through the contact details provided on the Contact Us page or by emailing us at just@sangmock.com.

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