Privacy Policy

Welcome to SangMock, an online learning and mock test platform operated under Sang Motors. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services.

By using SangMock, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our services.

We reserve the right to modify this Privacy Policy at any time. Any updates will be published on this page, along with the revised date. Continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

1. Information We Collect

To provide a smooth learning experience, SangMock may collect different types of information from users.

Personal Information

Full Name
Mobile Number
Email Address
Username
City/State (if provided)
Profile Information

Account Information

When you create an account or register for mock tests, we securely store your account details to provide access to purchased courses, mock tests, progress reports, and other personalized services.

Usage Information

While using SangMock, we automatically collect information such as:

Browser Type
Device Information
Operating System
IP Address
Pages Visited
Time Spent on the Website
Login Activity
Quiz Performance and Progress

Cookies

SangMock uses cookies to improve user experience, maintain secure login sessions, remember preferences, and analyze website traffic. You can disable cookies through your browser settings; however, some features of the website may not function properly.

Educational Activity

When you attempt mock tests, quizzes, or courses on SangMock, we collect your educational activity, including:

Mock Test Scores
Rank and Performance Analysis
Time Taken
Accuracy
Subject-wise Performance
Bookmarks and Saved Questions
Course Progress

2. How We Use Your Information

The information collected by SangMock is used solely to provide, improve, and personalize our educational services. We use your information for the following purposes:

Create and manage your SangMock account.
Provide access to mock tests, courses, quizzes, and study materials.
Generate detailed performance analysis and progress reports.
Improve our website, mobile application, and learning experience.
Respond to your queries and provide customer support.
Notify you about important updates, new mock tests, new features, and promotional offers.
Prevent fraudulent activities and ensure the security of our platform.
Comply with legal obligations whenever required.

3. Communication with Users

SangMock may communicate with you through email, SMS, WhatsApp, or push notifications regarding:

Account verification.
Password reset requests.
Mock test schedules and reminders.
Course updates.
New features and services.
Payment confirmations.
Important announcements related to your account.

You may choose to unsubscribe from promotional communications at any time. However, important account-related notifications may still be sent to ensure uninterrupted access to our services.

4. Account Management

Users are responsible for maintaining the confidentiality of their login credentials. SangMock recommends using strong passwords and not sharing account credentials with anyone.

Any activity performed using your account will be considered your responsibility unless unauthorized access has been reported to us.

5. Data Storage and Security

SangMock takes appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We use secure servers, encrypted communication (HTTPS), access controls, and regular monitoring to safeguard user data. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and therefore absolute security cannot be guaranteed.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Educational records such as mock test attempts, scores, rankings, certificates, and progress reports may be retained to provide users with continued access to their learning history.

7. Account Deletion

Users may request deletion of their SangMock account and associated personal information by contacting our support team.

After verification, we will process your request within a reasonable period, subject to applicable legal and regulatory requirements. Certain records may be retained where required by law or for legitimate business purposes.

8. Sharing of Information with Third Parties

SangMock respects your privacy and does not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted third-party service providers who help us operate our platform, including:

Payment gateway providers for processing online payments.
Cloud hosting providers for secure data storage.
Email and SMS service providers for account notifications.
Analytics providers to understand website usage and improve our services.

These service providers are permitted to use your information only for the purpose of providing services on behalf of SangMock and are required to maintain appropriate confidentiality and security.

9. Analytics and Cookies

SangMock may use analytics tools such as Google Analytics or similar technologies to understand user behavior, improve website performance, and enhance user experience.

Cookies may be used to:

Keep users logged in securely.
Remember user preferences.
Analyze website traffic.
Improve website performance.
Provide a personalized learning experience.

You may disable cookies through your browser settings. However, certain features of SangMock may not function properly if cookies are disabled.

10. External Links

Our website may contain links to external websites operated by third parties. SangMock is not responsible for the privacy practices or content of those external websites. We encourage users to read the privacy policies of every external website they visit.

11. Children's Privacy

SangMock is intended for students and learners. Users below the age required by applicable law should use the platform under the supervision of a parent or legal guardian where necessary.

If we become aware that personal information has been collected in violation of applicable laws, we will take appropriate steps to remove such information.

12. Your Rights

Depending on applicable laws, users may have the right to:

Access their personal information.
Correct inaccurate information.
Request deletion of personal information.
Withdraw consent where applicable.
Request a copy of the information stored about them.

Requests may be submitted through our official support email.

13. Changes to this Privacy Policy

SangMock may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on this page along with the revised date. Continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SangMock
Under Sang Motors
Email: just@sangmock.com
Website: https://sangmock.com

15. Disclaimer

SangMock is an independent educational technology platform operated under Sang Motors. We provide mock tests, practice questions, study materials, and educational resources for various competitive examinations.

SangMock is not affiliated with, endorsed by, or representing any Central Government, State Government, Public Service Commission, Recruitment Board, Examination Authority, or any other government organization unless explicitly stated.

All trademarks, examination names, and organization names mentioned on this website belong to their respective owners and are used only for educational and informational purposes.

Last Updated: 19 July 2026